Responsible Gaming

Introduction

At Full Circle Insurance Care, we believe that online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Gambling outcomes are determined by chance, and the house always has a mathematical advantage. Please play responsibly and within your means.

Age Verification

You must be at least 18 years old (or the legal age in your jurisdiction) to gamble in Australia. We are committed to preventing underage gambling and require all players to verify their age before participating. If you are under the legal gambling age, please do not attempt to access gaming services.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activities from family or friends
• Gambling with money intended for essential expenses (rent, bills, food)
• Experiencing mood swings or irritability when unable to gamble
• Spending more time or money on gambling than planned
• Borrowing money to gamble or repay gambling debts
• Neglecting work, school, or personal relationships due to gambling
• Lying about the amount of time or money spent gambling
• Feeling a loss of control over your gambling
• Using gambling to escape problems or negative emotions

Self-Help Tools

Most online gambling platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to deposit during a specific period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum loss threshold to protect your finances
• Reality Checks: Request periodic pop-up reminders showing how long you've been playing and how much you've spent
• Session Limits: Set time restrictions for your gambling sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling services
• Account Restrictions: Reduce betting limits or suspend your account

We encourage you to use these tools proactively to maintain healthy gambling habits.

Support Organizations

If you need help or support, please reach out to one of these trusted organizations:

Australia

• Gambling Help Online - Free counselling and support for problem gambling
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (24/7, free and confidential)

United Kingdom

• GamCare - Free gambling support and counselling
  www.gamcare.org.uk
• GamStop - National self-exclusion scheme for online gambling
  www.gamstop.co.uk

Canada

• Responsible Gambling Council - Resources and support for problem gambling
  www.responsiblegambling.org

United States

• National Council on Problem Gambling - Helpline and resources
  www.ncpgambling.org
  Phone: 1-800-GAMBLER (1-800-426-2537)

Call to Action

If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out for support. Trained counsellors are available to help you understand your gambling and develop strategies to regain control. Contact one of the organisations listed above or speak to your doctor for a referral to local support services.

Remember: Gambling should be fun, not a burden. If it stops being enjoyable, it's time to seek help.